How Your Traffic and Police Concerns Get Handled in Ward 11

When you contact our office about speeding on your street or other traffic issues, here's exactly what happens and what you can expect.

The City Traffic Process

For traffic calming measures like speed bumps, our traffic department needs to conduct a traffic study first. That's not bureaucracy - it's making sure we put solutions where the data shows they'll actually work.

We forward your concern directly to the traffic operations team. But here's the reality: there's currently a backlog of investigation requests. Staff prioritize based on potential risk factors.

High priority investigations include:

• Pedestrian safety concerns

• Sightlines issues

• School zones

Your request gets documented and queued for investigation. Once complete, staff provide a response with review results and recommendations. You can track progress on the service map linked in our email signatures when we send your concern forward.

The Police Side

We also forward every traffic concern to our local Hamilton Police Crime Manager. This helps them target enforcement efforts where residents are seeing problems. Knowledge of trouble spots helps them deploy resources strategically.

The police response might involve the Traffic Safety Unit (TSU) - a 20-member team that works city-wide, seven days a week. They focus on high visibility patrols, education, and enforcement as needed.

What You Can Do Right Now

Don't wait for investigations or enforcement. Use Hamilton Police's Aggressive Drivers Program to report problem drivers immediately:

Aggressive Drivers Hotline: 905-546-1768

Email: aggressivedriver@hamiltonpolice.on.ca

More info: hamiltonpolice.on.ca/road-safety/driving-violations

This program lets police track specific drivers and patterns, not just locations.

Managing Expectations

The traffic study process takes time, especially with current staffing demands. But that study determines whether your street actually needs speed bumps or if other solutions would work better.

Meanwhile, police enforcement can respond more quickly to documented problem areas. That's why we send concerns to both departments - one addresses long-term solutions, the other can provide immediate attention when resources allow.

Your reports matter for both processes. Traffic studies need resident input to identify problems, and police need location data to focus enforcement efforts. Keep reporting what you see, and use the tools available while you wait for formal investigations.