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List Title Archway to Renewal Natural Therapies 2595 Regional Road 56, Binbrook, ON, L0R 1C0

List Title MJM Equestrian Centre 6095 Dickenson Road, Hannon, ON, L0R 1C0

List Title The Binbrook Grill 3020 Binbrook Road, Binbrook, ON, L0R 1C0

List Title Subway 2537 Regional Road 56, Binbrook, ON, L0R 1C0

List Title Fracco Dental Group 2668 Binbrook Road E Suite 101, Binbrook, ON, L0R 1C0

List Title Dew Imagery 6296 White Church Road East, Mount Hope, ON, L0R 1W0

List Title Apprenticeship Community Internship 3156 Homestead Drive, Mount Hope, ON, L0R 1W0

Stay informed about road maintenance, repairs, and infrastructure updates in Ward 11. Find out who to contact for potholes, snow removal, and other road-related concerns in Hamilton. Councillor Mark Tadeson is committed to improving roads and ensuring safe, efficient travel for all residents. ROADS Ward 11 is served by two different Roads departments. Roads South: Serves Ward 11 west of (and including) Trinity Church Road and north of the conservation area to Rymal Road. Roads East : Serves Ward 11 east of Trinity Church Road to Westbrook Rd and Conservation to Haldibrook Road. For information on Road Closures please call: 905-546-CITY (905-546-2489) Email Roads South Email Roads East ROADS Information Road Closures updates by Email: SUBSCRIBE here Interactive Map displaying lane restrictions and road closures for construction, occupancy permits and special events: Open Map Road Closure Listing: View Listing Truck Route Network: Truck Route information Truck Route Map 2023: 2023 Truck Route Map Vehicle Damage ? Risk Management Department Information If your vehicle is damaged by a pothole or other road maintenance issue: report the pothole or road hazard see a licensed motor vehicle mechanic do not drive your vehicle if it is not working properly. Your vehicle insurance policy may provide coverage for this type of loss. Call your insurance company or broker for more information. The City investigates and fixes road hazards. Claims made to the City for property damage are examined individually. Submit a Property Damage Claim You must describe: your name, address and phone number date and time of occurrence how it happened what was damaged names of contractors, equipment, operators where possible How to Submit You must submit a claim in writing to: City of Hamilton Risk Management Services 71 Main Street West, Suite 1101 Hamilton, Ontario L8P 4Y5 When Risk Management Services receives your claim, they start an investigation. You will receive a written reply in the mail to let you know they received your claim. A decision on your claim is made when all of the information has been reviewed. Contacts for Roads by Issue Report Potholes, Sinkholes & Road Cuts on City-Maintained Streets A sinkhole is a natural depression in the surface that is much deeper or larger than a pothole. They vary in size from less than a metre to several hundred metres. A pothole is a defect in the roadway caused by pavement fatigue, poor support beneath the surface or moisture penetration. Potholes vary in size, depth and shape. A road cut is a clean, smooth, square cut where there is water or sewer replacement or utility work being done. How to Report Call 905-546-2489 You will need to report: location of the hole & what it looks like For Provincial routes, call MTO at 1-866-636-0663. Report Street Sweeping/Dust on Road The City cleans streets on a seasonal basis. If there is construction in the area, there may be dust or mud build up on your road. After you report a problem, we will clean your street the next time we are in your area. How to Report Call 905-546-2489 Email mle@hamilton.ca Online Complaint Form Report Trees or Debris on Road You are responsible for debris that falls from a private tree on your property. You are also responsible for maintenance or damages. If possible, remove City and private tree branch debris off the road or sidewalk and package it into four foot bundles for pick up on your regular garbage day. How to Report Call 905-546-2489 To report: fallen tree that is on City or private property fallen tree/branch that is blocking roadway or sidewalk Mud Tracking Fouling the highway or mud tracking is when a vehicle spills or tracks mud, soil or building materials when leaving or entering a property, onto a city street. Drivers need to make sure their vehicles are not tracking materials onto the street. If material gets on the street, it is the driver’s responsibility to clean it. Municipal Law Enforcement Officers can investigate. If they find a violation they will ensure the operator is aware of their responsibility to keep the street clean. If there are subsequent violations officers can issue a Fee for Inspection and may issue a ticket and/or court actions. How to Report Call 905-546-2489 Email mle@hamilton.ca Online Complaint Form Mud Tracking in New Development Sites Dust and mud tracking is common when new development is being built. The City will ensure that the developer fulfils the responsibility of periodic road cleaning. How to Report To complain about the condition of a street in a new development site Email gmconstruction@hamilton.ca

Ward 11 Community Grants Program Community Grants Community Grants help local groups bring ideas to life across Ward 11, from youth programs to seniors initiatives and community events. This pilot offers up to $2,000 per organization or group. Applications are open now and close March 31, 2026. Ward 11 Youth + Seniors / Community Grant Pilot Small grants. Local impact. Simple and transparent. The Ward 11 Youth + Seniors / Community Grant Pilot supports local organizations and community groups delivering projects, events, or initiatives that strengthen Ward 11. This pilot is designed to be straightforward, transparent, and community-serving. Grant details Maximum grant: Up to $2,000 per organization or group Application period: January 2026 to March 31, 2026 Funding type: One-time project or event support Focus areas: Youth, seniors, and community initiatives benefiting Ward 11 residents Who can apply Applicants must: Operate within the physical boundaries of Ward 11 Be a registered charity, incorporated not-for-profit, or have demonstrable non-profit status (for example, a neighbourhood association, informal community group, or unincorporated volunteer-led organization) Have an accountable contact person Submit one application per organization or group during this pilot intake Priority may be given to projects that clearly demonstrate one or more of the following: Provide a clear benefit to Ward 11 residents Support youth and/or seniors directly Improve inclusion, connection, and community wellbeing Demonstrate clear need and a realistic plan What we fund Examples of eligible costs include: Program materials and supplies Facility or space rental for an event/program Equipment needed to deliver the initiative Outreach/communications and printing Accessibility supports (for example, interpretation or transportation supports directly tied to participation) Community events that build connection and belonging What we don’t fund This pilot does not fund: Staff salaries, wages, or honoraria Regular/ongoing operating costs (for example, ongoing rent or utilities) Deficits or debt repayment Activities outside Ward 11 Retroactive expenses Profit-making activities Timeline Applications open: January 2026 Applications close: March 31, 2026 (end of Q1) Decisions announced: Early April 2026 Funding issued: April 2026 (after required documentation is received) How to apply Complete the online application form: Apply here Need help? If you submit by March 15, 2026, the Ward 11 team can provide basic feedback before the deadline. Applications submitted within the final week of the intake will be assessed as submitted. Transparency Successful recipients (organization or group name and grant amount) will be posted publicly after awards are confirmed. Personal or confidential information will not be disclosed. Questions Email: [WARD 11 EMAIL ] Phone: [WARD 11 PHONE ] Frequently Asked Questions (FAQ) Do we need to be a registered charity to apply? No. Registered charities, incorporated not-for-profits, and community groups with demonstrable non-profit status may apply. Can informal or volunteer-led groups apply? Yes. Informal or volunteer-led community groups may apply, provided they operate on a non-profit basis and have an accountable contact person. Can an organization or group submit more than one application? No. Only one application per organization or group will be accepted during this pilot intake. Do projects need to take place entirely in Ward 11? Yes. Funded projects and activities must directly benefit Ward 11 residents and take place within Ward 11. Can the grant be used to pay staff, wages, or honoraria? No. This pilot does not fund staff salaries, wages, or honoraria. Can the grant be used to purchase equipment? Yes. Equipment costs are eligible if the equipment is necessary to deliver the funded project or event. Are ongoing or recurring programs eligible? No. Funding is limited to one-time projects or events only. Can we apply for costs already incurred? No. Retroactive expenses are not eligible for funding. How are applications reviewed? Applications are reviewed based on eligibility, clarity, community benefit, feasibility, and alignment with the pilot’s focus areas. Will all eligible applications receive funding? No. Funding is limited, and not all eligible applications may be approved. Will funded organizations be made public? Yes. Successful recipients (organization or group name and grant amount) will be posted publicly after awards are confirmed. What happens if we submit close to the deadline? Applications submitted in the final week of the intake will be assessed as submitted. Early feedback is only available for applications submitted by March 15, 2026. Does receiving this grant impact the funding my organization receives from the City Enrichment Fund? No. If Council adopts the standard grant approval condition, any funding received through the Ward 11 Community Grants Program will be exempt on a one-time basis and will not be counted toward City funding formulas, including the City Enrichment Fund allocation. In practical terms, receiving a ward-specific grant will not reduce or affect your organization’s eligibility or funding level under the City Enrichment Fund.

Report streetlight outages in Ward 11 to ensure safe and well-lit roads in our community. Contact the City of Hamilton to report broken or malfunctioning streetlights for timely repairs. Councillor Mark Tadeson is committed to improving public safety and infrastructure Street Lighting Contacts Report street light repair or maintenance Call 905-546-2098 Email streetlighting@hamilton.ca For more information: Street Lighting Hamilton manages around 45,000 streetlights, with approximately 40,000 of them featuring LED cobra-head designs tailored for roadway illumination. While some decorative luminaires still utilize High Pressure Sodium or Metal Halide lamps, there is an ongoing transition to LED lights due to their superior energy efficiency and reduced maintenance needs. To optimize efficiency and minimize maintenance expenses, the City has implemented a proactive streetlight replacement program. This program is strategically timed based on the maximum usable service life of a streetlight lamp, ensuring a consistent and reliable lighting infrastructure. We repair and are responsible for failed lights cycling lights (lights that come on and off repeatedly) lights that are stuck on leaning or damaged poles other safety and community concerns To obtain locates for street lighting cables, contact Ontario One Call at 1-800-400-2255. REPAIR OR MAINTAIN STREET LIGHTING If a streetlight is burnt out or needs repair and it is not an emergency, the City will repair it within 5 working days . We respond to emergency street light repairs immediately. Emergencies include: open luminaires (unlatched) luminaire hanging by its' wires exposed wires any other situation that could be an immediate risk to the public motor vehicle accidents involving street light, no matter how severe the damage Report issues with lighting on a Provincial route ( i.e., Highway 403, QEW or parts of Highway 6 not maintained by the City of Hamilton ) to the Ministry of Transportation's Corridor Maintenance office at 1-866-636-0663.

Report speeding concerns in Ward 11 through the City of Hamilton or Hamilton Police to help keep our roads safe. Learn how to submit complaints, request traffic calming measures, and stay informed on local enforcement efforts. Work with Councillor Mark Tadeson to address speeding issues in your community. Speeding and Trucks Off-Route Having safe roads is essential to a happy, safe community. Below, find the fastest, most efficient way to deal with these issues with the City of Hamilton. Road Speeding Are you experiencing speeding on our neighbourhood roads? See below for what to do if you encounter speeding. Trucks Off-Route The City of Hamilton has a dedicated Truck Route plan and map. Please see below for information on the route, mapping, and City contacts for issues. Aggressive Driving Aggressive Driving can be reported. See below for what to do if you encounter aggressive driving. Speeding In order for traffic calming measures (such as speed bumps) to be added to a location our traffic department would first need to conduct a traffic study. Please send us an email detailing the location you feel is a problem with speeding and we will email our traffic operations team and ask that they please review your email and provide suggestions in regards to deterring speeding along your road. Please be aware that currently the demands on our City Traffic Department Staff has created a back log of requests for investigations and therefore we ask for your patience. Staff prioritize investigations based on potential risk factors. Examples of reviews that are prioritized include pedestrian safety concerns, sightlines issues, and school zones. In the short term, staff are documenting all requests and would again ask for your patience as they work through their investigations. Once the investigation is complete staff will provide a response including review results and recommendations. Please send us an email through the contact form at the bottom of this page. We also have a Slow down, Safety zone sign program available through the City that we find is helpful in reducing speeds in neighbourhoods. Our ‘Slow Down, Safety Zone’ lawn sign program is developed from our Traffic Roadway Safety Section and is available to residents through the Councillors office to promote safer streets and remind drivers to reduce their speed in residential areas. Signs are available free of charge and available for pick up at the Glanbrook Municipal Service Centre (4280 Binbrook Road, next to the Glanbrook Arena) or any City Municipal Service Centre. Trucks Off-Route The City of Hamilton has a dedicated truck route for all heavy trucks. See the Map: Truck Route Map 2023 The majority of materials consumed in Hamilton are now transported exclusively by trucks to their final destinations. The city's transportation landscape has evolved, with a decreased focus on heavy industry in the north-east quadrant of the lower city and the introduction of key transportation facilities like the Lincoln Alexander Parkway/Red Hill Valley Parkway system. Hamilton's Truck Route Network plays a vital role in directing trucks onto appropriate roadways. The Truck Route Network serves the following purposes: Facilitate the safe and efficient movement of goods and services. Acknowledge and seek to mitigate the impacts of truck traffic on the broader community's interests, including concerns related to safety, congestion, noise, and air quality. Safeguard the city's road infrastructure by directing trucks away from roads that cannot withstand heavy loads or are otherwise unsuitable for truck traffic, such as those with narrow lanes or weight restrictions on bridges. Enforcement Enforcement of these restrictions, as stipulated in the By-law, falls solely under the jurisdiction of the Hamilton Police Service (HPS). The City’s Truck Route Signing System employs both Permissive and Restrictive signage. While trucks are expected to adhere to designated routes, they may temporarily leave the permissive route to reach their destination using the most direct path from the truck route. Report Trucks in Violation of City's Truck Bylaw: Contact the Hamilton Police Service through the non-emergency line at 905-546-4925. Aggressive Driving We encourage you to make use of the Hamilton Police Aggressive Drivers Program. You can report aggressive driving and speeding to this hotline to make the police aware of problem drivers. Aggressive Drivers Hotline: 905-546-1768 Aggressive Drivers Email: aggressivedriver@hamiltonpolice.on.ca Additional information regarding this program can be found at https://hamiltonpolice.on.ca/road-safety/driving-violations

Easily submit service requests and track existing reports for road repairs, waste collection, streetlights, and more in Ward 11. Stay informed on the status of your requests through the City of Hamilton’s service portal. Councillor Mark Tadeson is here to support residents in addressing local issues efficiently. Service Requests Map and Progress Service Map Ward 11 Staying informed about service updates in Ward 11 is easy with our 2025 Service Map. This map provides a general overview of service reports. What the Colors Mean 🔴 Red: Issue reported but not yet assigned. 🟠 Orange: Work assigned and currently in progress. 🟢 Green: Work completed! Additional Reports 🟣 Purple Trucks: "Trucks Off Route" reports, which are shared directly with the police for action. How to Submit a Ticket To report a concern, please fill out the form below. Your report will be sent to the appropriate department for review. Let's work together to keep Ward 11 running smoothly. Thank you for helping us serve you better! Submit Service Ticket Submit your questions, concerns, comment or ticket requests below. First Name Last Name Email Message Phone Select an Address Send Thanks for submitting!