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What's Open and Closed This Family Day

  • Crista Cooper
  • Feb 16
  • 4 min read

Updated: Mar 1



Happy Family Day, Ward 11!


As we all enjoy some well-earned time with our loved ones, please note that City of Hamilton administrative offices and many services will be closed on Monday, February 17, 2025. Regular hours resume on Tuesday, February 18.


Here’s what you need to know:

All City of Hamilton administrative offices will be closed on Monday, February 17 and will reopen on Tuesday, February 18.


ATS-DARTS

The ATS Customer Service office is open weekdays from 8:30 am to 4:30 pm not including statutory holidays. The office will be closed on Monday, February 17, 2025.

  • DARTS will be operating holiday service hours on Monday, February 17, 2025.

  •  All subscription trips on DARTS, with the exception of dialysis trips, are cancelled for the holiday. 

  • If passengers need to travel on this day, they must make a reservation in advance to do so. 

Full details on accessible transit are available at hamilton.ca/ats


Animal Services

The City of Hamilton Animal Services office counter and shelter will be closed on Monday, February 17, 2025.

Gage Park Tropical Greenhouse

  • The Tropical Greenhouse at Gage Park will be open on Monday, February 17, 2025.


Green Bin, Recycling, Garbage and Bulk Garbage

  • There will be no green bin, blue box, garbage or bulk garbage pick-up on Monday, Monday, February 17, 2025. Waste collection will occur one day later. 

  • Waste must be at the curb by 7 am.

  • Community Recycling Centres are closed on Monday, February 17, 2025.


Hamilton Civic Museums

  • All Hamilton Civic Museums are engaging visitors with family-friendly programming on Monday, February 17, 2025. 

  • Visit hamilton.ca/museumsfamilyday for details

  • Hamilton Children's Museum is closed for an expansion project.


Hamilton Farmers' Market

  • Saturday, February 15: 8 am to 5 pm

  • Sunday, February 16: CLOSED

  • Monday, February 17: CLOSED

  • Tuesday, February 18: CLOSED

  • Wednesday, February 19:  9 am to 5 pm


Hamilton Public Library

  • All HPL branches are closed on Monday, February 17, 2025.

  • Bookmobile, Extended Access, and Study Hall services are unavailable.

  • Our Virtual Branch is always open at hpl.ca.


Housing Services

  • The Housing Services office at 350 King Street East will be closed on Monday, February 17, 2025.


HSR Holiday Service

  • HSR’s Customer Service Centre at 36 Hunter St. East will be closed.

  • For assistance with trip planning, call 905-546-2489. Phone service is available 7-days-a-week, including on holidays, from 7:30 am  to 8 pm.

  • Monday, February 17, 2025 - Buses will operate a Sunday service level with the last trips from downtown at approximately 10 pm.

  • Trans-Cab service will align with HSR Sunday schedules.

  • Customers can plan their trips and receive real-time service alerts from HSR through third-party apps such as Google Transit or Transit App.


Licensing and By-Law Services

  • The Licensing and By-Law Phone Queue Line 905-546-2782 will close on Friday, February 14 at 4:30 pm and will reopen Tuesday, February 18 at 8:30 am.

  • If you have a matter that requires immediate attention such as vital services, or a health and safety concern, please call the City’s Customer Contact Centre at 905-546-2489


Municipal Service Centres

  • All Municipal Service Centres will be closed on Monday, February 17, 2025 and will reopen Tuesday, February 18 at 8:30 am.

  • The City of Hamilton offers five convenient ways to pay your property taxes. Learn about the payment options at hamilton.ca/PayYourPropertyTax


Ontario Works

  • The Ontario Works Program, including the Special Supports Program will be closed on Monday, February 17, 2025.

  • The ofice will reopen on Tuesday, February 18 at 8:30 am.


Parking and Enforcement

  • Hamilton Municipal Parking System will be closed on Monday, February 17, 2025.

  • Parking Control Officers will not be enforcing routine matters or complaints from Sunday, February 16 at 5:45 am until Monday, February 17 at 10 pm.

  • Proactive enforcement may occur for special events and areas of interest.


Public Health Services

  • To report suspected reportable diseases and food poisoning, call 905-546-2063.

  • To reports environmental spills, fires, or other events that may be a health hazard or safety issue, call 905-546-2489.

  • To report potential animal exposure to rabies, call 905-546-2489.

  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit hamilton.ca/safewater.

  • All dental clinics, including Senior Dental Bus will be closed.

  • The Van Needle Syringe Program will not be operating on Monday, February 17, 2025 and will resume operations on February 18.  For more information, visit: www.hamilton.ca/van. 


Public Health Services Vaccine line hours

  • The Public Health Vaccine Records line will be closed and will re-open on Tuesday February 18, 2025.  Please visit hamilton.ca/vaccinereporting for additional options to report routine vaccines.


Recreation

• We’re excited to invite you to a FREE Family Day Skate sponsored by Councillor Mark Tadeson! Join us at the Glanbrook Arena (4300 Binbrook Road) from 1-3 pm on Monday, February 17th.


  • These recreation centres will be open for Family Day programming, details can be found by visiting hamilton.ca/dropin

    • Bennetto Recreation Centre

    • Bernie Morelli Recreation Centre

    • Stoney Creek Recreation Centre

    • Valley Park Recreation Centre

    • Westmount Recreation Centre

    • Sackville Hill Seniors Centre

  • All other recreation locations will be closed on Monday, February 17, 2025.

  • Select arenas will be open for a Family Day Public Skate, details can be found by visiting hamilton.ca/skating

  • All other arena locations will be closed on Monday, February 17, 2025.


Traffic Violations

  • The Provincial Offences Administration Office at 50 Main St. E. will be closed on Monday, February 17, 2025.

  • Online payments can be made anytime at hamilton.ca/pay-your-ticket.



Take a moment to relax, enjoy time with family, and join us for a fun and free skate at Glanbrook Arena! Ward 11 wishes everyone a safe and happy Family Day!



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