New City Portal: my.hamilton.ca Makes It Easier to Connect with City Services

NEW! my.Hamilton.ca

The City of Hamilton has launched my.hamilton.ca, a new online portal designed to make it easier for residents to connect with City services and information.

The portal brings a variety of commonly used City services together in one place, allowing residents to submit requests, track updates, and access information online at any time.

This initiative is part of the City’s ongoing efforts to modernize service delivery and improve how residents interact with City Hall.

What Can Residents Do on the Portal?

Residents can access a growing number of services through the new portal, including:

📌 Animal Donation Payments to support City programming

📌 Garbage and Recycling Services

• Schedule bulk waste pickup

• Order additional garbage tags

• Request an additional green bin

📌 Licensing and Parking Services

• Apply for outdoor patio permits

• Request parking permits

• Request parking restriction suspensions

📌 Ask a Question or Report a Problem

Submit service requests quickly and easily through the portal.

Access Additional City Services

The portal also connects residents to other commonly used City services, including:

• Paying parking tickets and provincial offence fines

• Registering for recreation programs

• Participating in City consultations and projects

Explore the Portal

Residents can explore the new portal and access services online at:

my.hamilton.ca

As the system expands, more City services will be added to help residents access support and information more efficiently.